Frequently Asked Questions

Course Structure & Content Online Courses Practice Exams The Indices Database Accounts & Orders Customer Service & Technical Support

COURSE STRUCTURE & CONTENT

Why should I choose Emond Exam Prep for my exam preparation?

When selecting an exam preparation course or practice exam, you should look to verify the content and quality of the course, rather than being blinded by a flashy website and discount prices. A good preparation course takes time, experience, and investment to build and maintain. Be wary of websites that offer courses and practice exams without providing verifiable details about who they are, their qualifications or education, and how the content of their courses/exams is generated. They may be scam or a one-man show run by somebody with no legal background, and their products may be based upon inaccurate, outdated, or pirated content.

We at Emond pride ourselves on decades of experience cultivating educational resources. We encourage you to visit Emond.ca to read about our history, and to contact us directly with questions. Accountability is important, which is why we stand behind our products with a guarantee, and why we include the names and backgrounds of our instructors right on the website. Emond is committed to quality content, transparency, and accountability, and our goal is to help you pass your exams. We know that a preparation course is a significant investment, and we want you to be confident that it will be worth the money that you spend.

What is the difference between the in-class course and the online course?

The in-class course takes place once annually prior to the June/August sitting. The online course is a recorded and edited version of the in-class course. The greatest benefit of the in-class course is that the instructors are present to answer questions. The greatest benefit of the online course is flexibility, as you are able to pause, stop, rewind, and re-watch the videos at your leisure.

How are the instructors selected?

Our instructors are hand-selected by a team consisting of Professor Paul Emond (President of Emond Publishing), the VP of Publishing, and several members of Emond’s Publishing team. We seek out dynamic presenters who are experts in their respective fields, and who have experience practicing at top Canadian law firms or teaching at distinguished Canadian law schools.

Do you ever have promotions or discounts on your courses?

We occasionally run promotions for our online courses for Emond Exam Prep members. To be notified about promotions, ensure that you tick the “Notify me about promotions and discounts” box when you register for an account here: http://emondexamprep.ca/login/register/

What is the success rate for students who take your preparation course?

We estimate that 90% of Emond Exam Prep students pass their exams on the first attempt. This estimate is based on the number of students who contact us after writing the exams to report that they have not passed. Emond offers a guarantee that enables students who failed the licensing exams to re-take the course free of charge.

What is the difference between the CanBarPrep In-Class Course and the CanBarPrep Premium Course?

The main difference between the in-class course and the premium course is that the premium course also includes access to the online video component and the practice exams, in addition to enrollment in the in-class course. This means that you have access to double the content, which can be especially helpful if you have to miss part of a lecture during an in-class session because the lecture will also be available online.

How was the course curriculum for the Paralegal Preparation Course devised?

The lecture outlines for the Paralegal Prep course are based on the accreditation competencies that the LSUC has indicated that they will be examining on the new P1 Exam. The list of substantive competencies can be found here: http://www.lsuc.on.ca/licensingprocessparalegal.aspx?id=2147495406

If I take a prep course, do I still have to study independently?

The courses are intended to supplement to your studying, not replace it – you still need to read your materials and self-study. The lectures will complement what you read in your materials, reinforcing the information, and clarifying tough areas. The ideal study plan involves reading all of your LSUC-issued materials, devising (or updating) your own indices and study aids, writing practice exams, and using the lectures as an audio-visual learning component.

Is there an in-class course option for fall or winter exam sittings?

No, the in-class course is only available before the June and August sittings. During the rest of the year, the online courses are available.

ONLINE COURSES

I purchased the online course – how can I watch the videos?

Log into your account on vimeo.com, and navigate to your Vimeo On Demand Library: https://vimeo.com/ondemand/library. The videos will be viewable here until your rental period expires.

Can I download the videos onto my computer?

No, the videos cannot be downloaded. They must be streamed online from your Vimeo account during the specified rental period. However you may log into your Vimeo account on any device. If you do not have an internet connection at home, many public spaces offer free WIFI, including your local Public Library, Starbucks, and Tim Hortons.

My videos freeze intermittently, is there anything I can do to speed them up?

If you are experiencing technical issues with the videos, contact Vimeo directly. You can reach them at support@vimeo.com or through their FAQ/Contact Us page. You can try the below tips as well:

  • Open the video, press play, and then pause it and let it load for about 30 minutes to an hour before watching to allow the video to buffer.
  • Turn off the HD (HD quality means it is a larger file, which takes longer to load). You can turn off the HD by clicking the blue HD symbol at the bottom right hand corner of the player (between the volume and full-screen icons). Blue means HD is on, and grey means HD is off.
  • Close out of all other internet tabs and windows while loading and watching the videos.
  • Use a direct hardwired internet connection instead of wireless.

What time of day do the videos become unavailable on the day my rental period ends?

This depends on what time you purchased your VOD. You can view the exact time that your rental will expire in your VOD library: https://vimeo.com/ondemand/library.

What if I have questions after watching the online lectures?

If you have a question while watching online course, you can send an email to emondexamprep@emond.ca outlining your question. We will do our best to get in touch with our instructors to relay your question, however we cannot guarantee an answer. If you think you will have numerous questions, the in-class course would be your best option.

When are the newest videos from the in-class session usually posted?

New Paralegal Exam Prep videos are usually posted in August, and new CanBarPrep course videos are posted in early October. If you have already purchased an online course, you will receive automatic access to the new videos as they are posted.

Can I extend the videos beyond the designated rental period?

Emond cannot extend or reduce rental periods. In extenuating circumstances (i.e. illness, bereavement) you may request an extension by emailing emondexamprep@emond.ca and copying support@vimeo.com. Include your Vimeo username, a link to the course page, and an explanation of the circumstances. We will lodge a request with Vimeo on your behalf, although it may take up to a week for Vimeo to grant the request.

PRACTICE EXAMS

What are the benefits of a practice exam?

A practice exam is the best way to become familiarized with your LSUC materials and indices. It allows you to simulate exam day by answering test questions under timed conditions. The subject performance analytics feature will also help you identify your strongest and weakest subject areas so that you can target your studying more effectively.

Who writes the practice exam questions?

The exam questions are drafted by a team of lawyers and legal education professionals, and edited in-house at Emond Publishing. Emond’s exam questions are carefully monitored and regularly updated. Our team tracks student responses to the exam questions to identify questions that are disproportionately easy or challenging and adjust them accordingly.

After purchasing a practice exam, how soon can I take it?

You can take the practice exam immediately after purchase. To access your practice exam, log in to your emondexamprep account and navigate to My Exam Prep.

What counts as an exam attempt?

Clicking the “submit” button completes one exam attempt. After you submit your practice exam, you will receive your score, analytics, and question explanations. With the purchase of a practice exam, you are able to submit the practice exam up to 4 times.

What if I can’t finish the practice exam in one sitting?

You do not need to finish the entire exam in one sitting. You can log out and log back in as many times as you like before you finish and submit the exam, and the timer can be paused or disregarded. Any answers that you complete before logging out will automatically be saved.

How does the exam timer work?

The timer begins running when you answer the first question, and it counts upwards from 0. The timer can be paused and resumed at any time. We suggest using the timer during at least one exam attempt in order to simulate exam day. On the LSUC exam, you have around 105 seconds to answer each question, although this can vary slightly. A LSUC licensing exam is typically 7 hours long, and consists of between 220 and 240 questions. Our Barrister and Solicitor practice exams are 220 questions long, meaning you should budget 6.5 to 7 hours of time to complete each one. The Paralegal practice exam is 170 questions long, so you should budget about 5 hours to complete it.

Can I print the practice exam?

No, the exams are not print-enabled. They must be taken online.

THE INDICES DATABASE

How can I access the shared indices database?

To access to the indices database, create a free account and log in, then navigate to The Indices Database.

Who creates the indices?

The indices in the database have been shared by other students, and have not been reviewed, edited, or endorsed by Emond. We advise that you use a critical eye and practice with the indices before test day.

ACCOUNTS & ORDERS

I just signed up for an account, why can’t I log in?

After you register for an account, you should receive an email prompting you to click a link to activate your account. If you cannot see an email from Emond Exam Prep in your inbox within a few minutes, check your junk/spam mail folder. If you still do not have an email from Emond Exam Prep, try registering for an account under a different email address, or contact help@emond.ca.

Why can’t I place my order?

You must ensure that all of the fields with an asterisk under “Billing Details” are filled out. Before you can place your order, you must also check the “I’ve read and accepted the terms and conditions” box, which is located beside the “Place Order” button.

Why is my order showing up as failed or cancelled?

To complete the credit card transaction, pop-ups must be enabled on your browser. Follow these instructions to enable pop-ups on your browser, then try again. If pop-ups are enabled and your order is still failing, then double-check that you have entered your credit card details in the correct fields. If these solutions don’t fix the problem, try using a different credit card.

CUSTOMER SERVICE & TECHNICAL SUPPORT

Can you tell me more about your company, and your history with exam preparation and education?

Emond Exam Prep is part of Emond Publishing, which is an independent Canadian educational publishing company that has been in business since 1978. We publish many of your law school casebooks, paralegal textbooks, and a variety of other university, college, and high school textbooks. You can read more about who we are and our history on the About Emond page.

How can I gain access to the indices and PDF PowerPoint Presentations?

If you have purchased one of our products and would like access to our indices database or PDF PowerPoint presentations that accompany the online course, please forward a copy of your email receipt from purchase to emondexamprep@emond.ca with your request.

Help! I am having problems viewing the videos.

If you are experiencing technical issues with your videos, contact Vimeo directly. You can reach them at support@vimeo.com or through their FAQ/Contact Us page. If you do not hear back from Vimeo, you can forward the conversation thread to emondexamprep@emond.ca and we will follow up with Vimeo on your behalf.

What happens if I fail the exam after purchasing a course?

As per our guarantee, upon failure of the LSUC Licensing Exam you can re-take our course free of charge. You have the option of re-taking the online or in-class version of the course. If you have failed the exam after taking our course, email emondexamprep@emond.ca with your proof of results from the LSUC, and your course registration e-receipt. We will renew your access to the material on the date of your choice.

What is the best way to get in touch with someone from Emond Exam Prep?

The best way to contact the Emond Exam Prep team is by emailing emondexamprep@emond.ca. For more information, visit the Contact Us page.

UPCOMING ONTARIO BAR EXAMS DATES

Barrister Exam: Tuesday, March 7, 2017  |  Solicitor Exam: Tuesday, March 21, 2017